Privacy Policy

At TRIAJA IT SERVICES PRIVATE LIMITED, we respect your need for online privacy and protect any personal information that you may share with us, in an appropriate manner. Our practice with respect to use of your personal information is as set forth below in this privacy policy statement. As a condition to use of TRIAJA products and services, you consent to the terms of the privacy policy statement as it may be updated from time to time.

If you have questions or complaints regarding our privacy policy or practices, please contact us info@triaja.in or visit us at https://triaja.in

INFORMATION WE COLLECT

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the TRIAJA products and services or use certain TRIAJA products and services. Wherever TRIAJA collects Personal Data we make an effort to provide a link to this privacy policy.

By Voluntarily providing us with personal data, you are consenting to our use of it in accordance with this privacy policy. If you provide Personal Data to our services, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of TRIAJA and the authorized third parties and affiliates.

COOKIES

We use temporary and permanent cookies to enhance your experience of our TRIAJA products and services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in TRIAJA products and services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turn cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website.

Technologies such as: cookies, beacons, tags and scripts are used by TRIAJA and our partners [such as reseller partner]. affiliates, or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking user’s movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

BEHAVIORAL TARGETING/ RE-TARGETING

We partner with third parties to manage our advertisements on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If applicable and if you wish to not have this information used for the purpose of serving you interest-based advertisements. However, you will continue to receive generic advertisements on other websites that display advertisements.

AGGREGATED PERSONAL DATA

In an ongoing effort to better understand and serve the users of the TRIAJA products and services, TRIAJA often conducts research on its customer demographics, interests and behavior based on the personal data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and TRIAJA may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. TRIAJA may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION

TRIAJA will not sell or rent to any third party any of the personal information or data that you provide to us. TRIAJA uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide personal data for a certain reason, we may use the Personal Data in Connection with the reason for which it was provided. For instance, if you contact us by email, we will use the personal data you provide to answer your question or resolve your problem. Also, if you provide personal data in order to obtain access to the TRIAJA products and services, we will use your personal data to provide you with access to such services and to monitor your use of such services. TRIAJA and its subsidiaries and affiliates (the “TRIAJA Related Companies”) may also use your personal Data and other personally non-identifiable information collected through the services to help us improve the content and functionality of the services, to better understand our users and to improve the TRIAJA products and services. TRIAJA and its affiliates may use this information to contact you in the future to tell you about services we believe will be of interest to you. if we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications.in addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us indicated below.

We post user testimonials on our website. These testimonials may include names and other personal information and we acquire permission from our users prior to posting these on our website. TRIAJA is not responsible for the personal information users elect to post within their testimonials.

Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the TRIAJA products and services and to help us provide you the best possible service.

OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION

You can visit the services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain TRIAJA products and services or features.

TRIAJA is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

1. Business Transfers: As we develop our business, we might sell or buy business or assets.in the event of a corporate sale, merger, reorganization, dissolution or similar event, personal data may be part of the transferred assets.
2. Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
3. Agents, Consultants and Related Third Parties: TRIAJA, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
4. Legal Requirements: TRIAJA may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of TRIAJA, (iii) act in urgent circumstances to protect the personal safety of users of the services or the public, or (iv) protect against legal liability.

INVESTIGATION OF ILLEGAL ACTIVITY

We may need to provide access to your Personal Information and the contents of your user account to our employees and services providers for the purpose of investigating any suspected illegal activity or potential violation of the terms and conditions for use of TRIAJA products and services. However, TRIAJA will ensure that such access is in compliance with this Privacy Policy Statement and subject to appropriate confidentiality and security measures.

THIRD-PARTY SERVICE INTEGRATION

Our service allows you to integrate and create commands for various online third-party services (“Third-Party Services”). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the service or on the websites of their respective providers. When you enable linking between or log in to Third-party Services through the Service, we will collect relevant information necessary to enable the service to access that Third-Party Services and your data and content contained within that Third-Party Service (“Login Credentials”). We store your login credentials long enough to enable linking to the Third-Party Service.

When you enable the service to link content and data between Third-Party Services, the Third -Party Services, the Third-Party Services will provide us with access to certain information that you may have provided to the Third-Party Services, and we will use, store and disclose such information in accordance with this Privacy Policy and the rules you set to govern the linking. However, please remember that the manner in which Third-Party Services use, store and disclose your information is governed by the policies of such Third-Party Services, and TRIAJA shall have no liability or responsibility for the privacy practices or other actions of any Third-Party Services that may be enabled within the service.

We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example- date sent, link configuration, names of the Third-Party Services), for the purpose of improving our services and as described below in the “Non-Identifiable Data” section.

EXCLUSIONS

This Privacy Policy does not apply to any Personal Data collected by TRIAJA other than Personal Data collected through the services. This Privacy Policy shall not apply to any unsolicited information you provide to TRIAJA through the services or through any other means. This includes, but is not limited to, information posted to any public areas of the Services, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, ”unsolicited information”). All unsolicited information shall be deemed to be non-confidential and TRIAJA shall be free to reproduce, use, disclose, and distribute such unsolicited information to others without limitation or attribution.

CHILDREN

TRIAJA does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the services.We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Services without their permission. if you have reason to believe That a child under the age 13 has provided Personal Data to TRIAJA through the services, please contact us, and we will endeavor to delete that information from our databases.

SECURITY

TRIAJA takes reasonable steps to protect the Personal Data provided via the services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error free. In particular, email sent to or from the services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to TRIAJA via the internet.

ENFORCEMENT OF PRIVACY POLICY

We make every effort, including periodic reviews to ensure that Personal Information provided by you is used in conformity with this Privacy Policy Statement. If you have any concerns regarding our adherence to this Privacy Policy Statement or the manner in which Personal Information is used for the purpose of providing TRIAJA Products and services, Kindly contact TRIAJA Customer Support Services a info@triaja.in .  We will contact you to address your concerns and we will also cooperate with regulatory authorities in this regard if needed.

CHANGES TO TRIAJA' PRIVACY POLICY

The products, services and our business may change from time to time. As a result, at times it may be necessary for TRIAJA to make changes to this Privacy Policy. TRIAJA reserves the right to update or modify this Privacy Policy at any time and from time to time. If we do this, we will post the changes to this Privacy Policy on this page and will indicate the top of this page the date these terms were last revised. We will also notify you, either through the Service user interface, in an email notification or through other reasonable means. Please review this policy periodically, and especially before you provide any personal data. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the service or changes made for legal reasons will be effective immediately. This Privacy Policy was last updated on the date indicated above. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Privacy Policy.

NOTIFICATION OF CHANGES

We may modify the Privacy Policy Statement upon notice to at any time through a service announcement or by sending email to your primary email address. If we make significant changes in the Privacy Policy Statement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of TRIAJA products and services by providing TRIAJA notice by email within 30 days of being notified of the availability of the modified Privacy Policy Statement if the Privacy Policy Statement if the Privacy Policy Statement is modified in a manner that substantially affects your rights in connection with use of TRIAJA products and services. Your continued use of TRIAJA products and services after the effective date of any change to the Privacy Policy Statement will be deemed to be your agreement to the modified Privacy Policy statement. You will not receive email notification of minor changes to the Privacy Policy Statement. If you are concerned about how your Personal Information is used, you should check back at https://triaja.in periodically.

OTHER TERMS; CONTACTING TRIAJA

Your access to and use of the products and services is subject to the Terms and Service at https://triaja.in

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the services. Please also feel free to contact us if you have any question about TRIAJA’s Privacy Policy or the information practices of the Services.

All disputes arising out of or relating to these Terms of Services will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in Mumbai - India, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.

TRIAJA IT Services Private Limited (hereinafter "TRIAJA") owns and manages the website www.triaja.in (hereinafter "Website or Platform") to enable its users to digitally store, access, and manage their employee’s / product user’s information and also, to facilitate its users in handling verification requests or reference checks for purposes like employment, tenancy, matrimonial, loan sanction or other legitimate purposes.

This Privacy Policy will describe the following:

• What information we collect;
• How information is used;
• With whom it is shared;
• How information can be corrected;
• How it is secured; and,
• Who to contact with concerns or questions about our privacy practices.

A. GENERAL:

This Privacy Policy applies to all current and former users accessing or using Our Website, whether for the purposes of our Services or otherwise engaging with us through email or other means (collectively,"You" or "Your").

By accessing or using Our Website or by otherwise giving Us Your information, You confirm that You have the capacity to enter into a legally binding contract and have read, understood, and agreed to the practices and policies outlined in this Privacy Policy.

You hereby consent to Our collection, use, sharing, and disclosure of Your employee/contractor/user information as described in this Privacy Policy.

We may modify, add or delete from this Privacy Policy from time to time, and Your continued access to, or use of the Website will be deemed to be an acceptance of the said changes. If You do not agree with this Privacy Policy at any time, in part or as a whole, do not access/use the Website or services provided through the Website, or provide Us with any of Your information.

If You are accessing or using the Website from any location outside India, You will be solely liable for compliance with any local laws, as may be applicable.

B. INFORMATION WE MAY COLLECT FROM YOU

We may collect Your following personal information either directly from you or from any third party:

1. INFORMATION REQUEST - When you are requesting materials or information from TRIAJA, we may collect your name, job title, address, email address, phone number, IP address, company name, country/state of residence, photocopy of your ID, run a credit bureau check and other information basis the scope of work, as well as professional interests and the reasons why you are requesting TRIAJA services.
2. CLIENT LOGIN - When you use our Platform for verification or other services provided by TRIAJA, we will collect login information such as account, username, and/or password in order for you to access your account and avail the requested services.
3. VERIFICATION SERVICES - For conduct of background reports that may arise during the course of the verification service to any service provider or authorized requestor (more particularly defined in our Terms of Use), TRIAJA may collect your information from your current or ex-employer or associated organization including but not limited to your full name, employee ID, employee title, joining date, last working date, date of birth, annual compensation, email address, telephone number, one or more of your ID proofs like passport number, Aadhaar number, PAN number, Driving License and any information contained within any scanned or photographed documentation. TRIAJA may also collect references that your current or ex-employer or associated organization may provide, and/or may run a credit check on the user based on the scope of work for verification.
4. JOB APPLICANTS - When you apply for employment with TRIAJA we will collect your name, email address, country of residence, physical address, cell phone number, and any other information you include in your resume.
5. BILLING INFORMATION - If you purchase our services you may need to provide TRIAJA with payment and billing information, such as your billing address, Goods & Service Tax Identification Number.
6. BLOG, INSIGHTS, NEWSLETTERS - When you subscribe to our communications, we will collect your email address.
7. INDIRECT INFORMATION - When you visit our Website, we may collect and store general Internet data, such as your domain name, browser type, device, date and time of access, which of our web pages you visited, the referring Uniform Resource Locator (URL). This information may be collected to assist us in making improvements to our Website and to administer our Website. TRIAJA may employ third-party companies and individuals to facilitate these services (e.g., maintenance, analysis, audit, development). These third parties have limited access to your personal information and only to perform these services or tasks on our behalf.

C. PURPOSES FOR WHICH YOUR PERSONAL INFORMATION IS COLLECTED AND USED BY TRIAJA

We use your information for a number of legitimate interests, including to provide and improve our services, administer our relationship with you and our business, for marketing, and in order to exercise our rights and responsibilities. More detailed information about these legitimate interests is set out below:

1. FOR PROVIDING OUR SERVICES - TRIAJA acts as a processor when processing information on behalf of our controller clients who “read” or “write” information to avail the services that we provide. The legal basis for this use of your personal information is that processing is necessary for the performance of our contract with our Client(s). We may also analyse your personal information in conjunction with the results of Our searches, and report to Our clients on the accuracy and authenticity of the personal information you have provided.
2. FOR CONDUCTING SEARCHES ON PUBLICLY AVAILABLE AND PRIVATE DATABASES - We may cross-reference and match the personal information you provide to Us (your name and work history) to other personal information held about you, in accordance with applicable law. The legal basis for this use of your personal information is that processing is necessary for the performance of Our contractual obligation.
3. FOR ADMINISTERING THE RELATIONSHIP WITH OUR CURRENT AND PROSPECTIVE CLIENTS - We process personal information to administer our relationship with our current and prospective clients. This routinely includes: contacting you to discuss matters for which you have engaged us or those for which you may engage us to handle on your behalf. This also includes due diligence, fraud prevention, processing payments, accounting, auditing, billing and collection, and support services.
4. FOR COMPLIANCE WITH LEGAL OBLIGATIONS - We also process your personal information in order to comply with our legal and regulatory obligations. We also process personal information to establish, exercise, and defend our legal rights and any legal proceedings which may arise; and to prevent, detect and respond to actual or potential fraud or other illegal activities.
5. FOR MARKETING PURPOSES - TRIAJA also may process personal information to send you information about new developments or TRIAJA activities in the form of newsletters, event invitations, alerts, blog postings, or other similar communications. Depending upon the nature of the communication, these messages may be sent to you with your consent or pursuant to our legitimate interests. If you do not wish to receive such communications, you can opt-out of receiving future messages by email by opting-out using the link in the message or by contacting the Point of Contact provided in this policy.

D. DISCLOSURE OF YOUR PERSONAL INFORMATION

To facilitate the purposes set out above, we may transfer, disclose, grant access to or share your personal information with:

1. Authorized “readers” or requestors who use our platform for verification;
2. Professional advisers including lawyers, bankers, auditors, and insurers;
3. Regulators and other authorities who require reporting of processing activities in certain circumstances;
4. In the event that we are involved in a merger, acquisition, reorganization, or sale of assets, in which case your information may be transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity;
5. Third-party companies who help Us provide and improve our services such as:
   • to assist with our verification process where we may not be able to do it ourselves ;
   • to help Us understand and improve the use of our Services, such as Google Analytics; and
   • to Companies providing cloud-based hosting, storage and processing service to Us such as
   Google, Inc (Global), Microsoft Azure and Amazon Web Services.
6. We share your personal information with such third-party service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your personal information only for specified purposes and in accordance with our instructions.
7. We may disclose your information, including personal information, if legally required to do so, pursuant to an order from a governmental entity or in good faith. We will disclose the Information to:
   • Conform to legal requirements or comply with legal process;
   • Protect Our rights or property;
   • Prevent a crime or protect national security; or
   • Protect the personal safety of users or the public.

E. CHANGES TO YOUR INFORMATION

1. You may review, correct, update, or change the information on the website by emailing us at info@triaja.in.
2. We reserve the right to verify and authenticate Your identity and Your personal information in order to ensure accurate delivery of services through the Website.
3. Access to, or correction, updating or deletion of Your personal information may be denied or limited by Us if it would violate another person’s rights and/or is not otherwise permitted by applicable law.

F. SECURITY PROCESS

1. TRIAJA has enabled appropriate security procedures to secure the information obtained, stored, processed, and used by TRIAJA during the course of its business, and has been certified in relation to the same.
2. TRIAJA has reasonable security policies and procedures in place to protect information from unauthorised loss, misuse, alteration, or destruction. Despite TRIAJA’s best efforts, however, security cannot be absolutely guaranteed against all threats. To the best of our ability, access to your information is limited to those who have a need to know. Those individuals who have access to the information are required to maintain the confidentiality of such information.

G. DATA RETENTION

TRIAJA retains personal information as needed to provide you services, respond to inquiries, consider your employment application, partner with you, or as required by contractual, statutory or other legal obligations.

H. LINKS TO THIRD-PARTY

1. Our Website may contain links to third-party websites and services. We have no control over such third-party services, which are provided by persons or companies other than Us. We are not responsible for any collection or disclosure of Your information by such companies or persons thereof.
2. Further, We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your information via third-party services. We shall not be liable for any disputes arising from or in connection with such transactions between You and the aforementioned third parties.
3. Such third-party websites and external applications or resources, accessible via the Website may have their own privacy policies governing the collection, storage, transfer, retention, and/or disclosure of Your information that You may be subject to. We recommend that You exercise reasonable diligence before committing to any transaction or exchange of information, including but not limited to reviewing the third-party website or application’s privacy policy.

I. This Privacy Policy (“Privacy Policy”) is published in compliance with inter alia:

• Section 43A of the Information Technology Act, 2000 (“IT Act”);
• Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”); and
• Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

In the event of a change in the law applicable to data protection in India, You hereby expressly consent to Our continued use, storage, collection and disclosure of Your information including personal information to the fullest extent permitted under such applicable law. We may reach out to You for obtaining additional consents and approvals as required under the amended law and You will be required to comply with such requests. Should You choose to not provide Us with such additional consents and approvals, We may have to discontinue your access to the Website.

J. GRIEVANCE OFFICER AND CONTACT INFORMATION

In accordance with the IT Act and rules made thereunder, the contact details of the Grievance Officer are provided below:

You may write to the following address:

FL B-301, PL 16,17/23,24 Sector 42 A, Nerul Navi Mumbai, Thane, Maharashtra – 400706, INDIA.

Or
Email at info@triaja.in

K. This Privacy Policy forms an integral part of the Terms of Use appearing on the Website https://triaja.in and must be read together at all times.